The Problem
Travel disruptions overwhelm contact centres exactly when passenger frustration is highest. Manual rebooking does not scale during weather events.
We'd love to meet you in person. Drop by our office in Pondicherry, or reach out online.
Address
No 48/1, Plot no 73, 1st Floor, Aziz Nagar, 2nd Cross Street, Reddiarpalayam, Oulgaret Municipality, Pondicherry – 605010
Phone
+91 88387 24261AI agent that proactively manages flight cancellations and rebookings across affected passengers in parallel.
Travel disruptions overwhelm contact centres exactly when passenger frustration is highest. Manual rebooking does not scale during weather events.
A proactive AI agent that detects disruption, assesses each passenger's preferences and entitlements, and offers options via WhatsApp / SMS / app — handling thousands of cases in parallel.
AI support agent that resolves order, return, and account questions in chat, voice, and email channels.
AI agent that resolves how-to and configuration questions and produces structured tickets for engineering when escalation is needed.
Voice and chat AI agent that handles balance, statements, card controls, and dispute initiation.