The Problem
Tier-1 support handles repetitive questions answered in the docs. Customers prefer self-serve but search experience is poor.
We'd love to meet you in person. Drop by our office in Pondicherry, or reach out online.
Address
No 48/1, Plot no 73, 1st Floor, Aziz Nagar, 2nd Cross Street, Reddiarpalayam, Oulgaret Municipality, Pondicherry – 605010
Phone
+91 88387 24261Customer-facing RAG over docs, KB, and changelogs that resolves Tier-1 questions and creates rich Tier-2 handoffs.
Tier-1 support handles repetitive questions answered in the docs. Customers prefer self-serve but search experience is poor.
A customer-facing RAG assistant that answers from docs and KB, links to source, and structures unresolved questions into a rich Tier-2 ticket — saving agent context-gathering time.
Permission-aware RAG over the entire enterprise knowledge graph, with citations and freshness signals.
Iterative agentic retrieval that decomposes investment questions, gathers evidence across filings and transcripts, and reasons with citations.
Knowledge graph + vector hybrid that traces gene-drug-disease relationships across PubMed, clinical trials, and internal R&D notes.